{"id":14368,"date":"2022-09-12T14:37:23","date_gmt":"2022-09-12T14:37:23","guid":{"rendered":"https:\/\/scienceandnerds.com\/2022\/09\/12\/directvs-nfl-sunday-ticket-website-and-app-crash-on-opening-weekend\/"},"modified":"2022-09-12T14:37:25","modified_gmt":"2022-09-12T14:37:25","slug":"directvs-nfl-sunday-ticket-website-and-app-crash-on-opening-weekend","status":"publish","type":"post","link":"https:\/\/scienceandnerds.com\/2022\/09\/12\/directvs-nfl-sunday-ticket-website-and-app-crash-on-opening-weekend\/","title":{"rendered":"DirecTV\u2019s NFL Sunday Ticket website and app crash on opening weekend"},"content":{"rendered":"

Source: https:\/\/www.theverge.com\/2022\/9\/11\/23347586\/directv-nfl-sunday-ticket-website-app-crash-on-opening-weekend-football<\/a>
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Football fans struggled to watch the first NFL Sunday Ticket game of the season due to issues with DirecTV\u2019s website and app. While some users (including myself) reported seeing an error page<\/a> when trying to access the Sunday Ticket website<\/a>, others said they couldn\u2019t even sign in<\/a>.<\/p>\n

But that\u2019s not all \u2014 users reported a range of other issues, too, with some<\/a> getting locked out of the stream and receiving an error message that says they\u2019re located in an NFL stadium<\/a> and can\u2019t watch the stream. It\u2019s unclear what exactly caused the issues with the Sunday Ticket stream, which started several hours leading up to the game and continued throughout the afternoon.<\/p>\n

\u201cWe\u2019re aware some customers are unable to access NFL Sunday Ticket online or through the app,\u201d DirecTV spokesperson Alisha Laventure said in a statement to The Verge<\/em>. \u201cOur teams are working to resolve this, but in the meantime, we recommend satellite customers watch on TV.\u201d <\/p>\n

As of around 5:20PM ET, DirecTV started replying<\/a> to some users\u2019 complaints on Twitter, noting the issue has \u201cbeen resolved\u201d and that users can \u201creturn to watching this afternoon\u2019s out of market games.\u201d It appeared users were still having problems after this, however.<\/p>\n

To make matters even worse, those who subscribe to the newly-launched NFL Plus subscription<\/a> (which is supposed to let you watch live in-market games) said the accompanying app wasn\u2019t loading game scores<\/a>, and many<\/a> users<\/a> were also<\/a> struggling to get their streams to work. Even football fans watching NFL RedZone on Sling TV<\/a> and YouTube TV<\/a> weren\u2019t spared from outages<\/a>. Sling claimed<\/a> it brought RedZone back online, but noted viewers using a Samsung device released from 2017 to 2019 could still be affected. YouTube didn\u2019t immediately respond to The Verge<\/em>\u2019s request for comment.<\/p>\n

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We are aware that some customers currently do not have access to RedZone. We’re actively working to resolve the issue.<\/p>\n

\u2014 Sling Answers (@slinganswers) September 11, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n<\/div>\n

As noted by several users, issues like these apparently aren\u2019t<\/a> uncommon<\/a> when streaming the game with DirecTV, which has held the rights to Sunday Ticket since 1994. These rights expire at the end of this football season, and several companies, like Google and Apple<\/a>, are reportedly looking into securing Sunday Ticket. While they may be able to do football fans some justice by (hopefully) providing a more reliable stream, it still won\u2019t solve the wider issue that is sports streaming<\/a>.<\/p>\n