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{"id":1518,"date":"2022-03-15T14:53:59","date_gmt":"2022-03-15T14:53:59","guid":{"rendered":"https:\/\/scienceandnerds.com\/2022\/03\/15\/lawsuit-claims-googles-order-online-button-directs-customers-away-from-restaurants-sites\/"},"modified":"2022-03-15T14:54:01","modified_gmt":"2022-03-15T14:54:01","slug":"lawsuit-claims-googles-order-online-button-directs-customers-away-from-restaurants-sites","status":"publish","type":"post","link":"https:\/\/scienceandnerds.com\/2022\/03\/15\/lawsuit-claims-googles-order-online-button-directs-customers-away-from-restaurants-sites\/","title":{"rendered":"Lawsuit claims Google\u2019s \u2018Order Online\u2019 button directs customers away from restaurants\u2019 sites"},"content":{"rendered":"

Source: https:\/\/www.theverge.com\/2022\/3\/14\/22977512\/google-lawsuit-bait-switch-tactic-customers-away-restaurants<\/a>
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Google is facing a lawsuit from a Florida restaurant chain owner that accuses the company of directing users to \u201cunauthorized\u201d Google-branded food ordering webpages, where it uses restaurants names \u201cwithout their approval,\u201d as first reported by Ars Technica<\/em><\/a>.<\/p>\n

A copy of the lawsuit<\/a> alleges Google employs \u201cbait-and-switch\u201d tactics by placing its \u201cOrder Online\u201d button at the top of restaurants\u2019 profile panels on the search engine. The large blue button redirects users to a food.google.com<\/a> page where they can select items from a restaurant\u2019s menu and then place an order through a variety of third-party services, like Postmates, DoorDash, and UberEats \u2014 not through the restaurant itself. These services take a commission from participating restaurants, which, for example, ranges anywhere from 15 to 30 percent with UberEats<\/a>. <\/p>\n

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