Otter.ai made its name as a slick, AI-powered transcription service. But as this type of automated transcription becomes more commonplace, the company is expanding its remit \u2014 adding a host of features, including AI-generated meeting summaries, with the aim of turning users\u2019 Otter accounts into collaborative hubs for work. <\/p>\n

The goal is to make Otter bigger than transcriptions and cater to the company\u2019s growing number of enterprise customers. \u201cA year ago, most of [our customers] were individuals, but more and more professionals are using it,\u201d Otter.ai CEO Sam Liang told The Verge<\/em> in an interview. \u201cThe new Otter makes it a one-stop for all your meeting contents and collaboration needs.\u201d <\/p>\n

When accessing accounts on the web, Otter users will now see a \u201chome feed\u201d that pulls together transcriptions and a calendar of upcoming meetings into a single overview. They\u2019ll be able to jump into meetings directly from their calendar and use Otter integrations with services like Zoom, Microsoft Teams, and Google Meet to record and transcribe the audio. <\/p>\n

The transcriptions can then be added to in various ways. The big new feature is AI-generated meeting summaries, which are supposed to highlight the most important moments in recordings. There\u2019s also something Otter is calling \u201cmeeting gems.\u201d These are parts of the transcript that have been highlighted by users, who can then tag in co-workers and add comments or tasks. Users can also now add screenshots to transcripts with a single click, making it easier to reference visual material discussed during meetings. <\/p>\n