LeapXpert\u2019s platform acts as a gateway to popular chat channels such as WhatsApp, SMS and iMessage, running monitoring and archiving tools on top of chat sessions. Image Credits:<\/strong> LeapXpert<\/p>\n<\/div>\n

Purely from a competitive standpoint, LeapXpert faces an uphill battle. Other platforms like it exist, including Symphony, TeleMessage and VoxSmart. But Gutzeit argues that, rightly or wrongly, LeapXpert is more holistic in its data capture than most.<\/p>\n

\u201cWe have added dozens of integrations with other tech solution providers. It has made the platform more compressive and enabled new use cases for new markets,\u201d he said.<\/p>\n

In any case, LeapXpert hasn\u2019t had trouble attracting customers \u2014 or investors, for that matter. Gutzeit says that the company counts \u201cdozens\u201d of financial institutions among its client base as well as \u201cdozens\u201d of enterprises in other vertical markets that collectively have tens of thousands of users on the platform.<\/p>\n

\u201cCustomers tell us that our product is a \u2018must have\u2019 not \u2018nice to have,’\u201d Gutzeit said. \u201cThe slowdown in the economy and in tech has not affected our business.\u201d<\/p>\n

To that end, LeapXpert this week closed a $22 million Series A funding round led by Rockefeller Asset Management with participation from Uncorrelated Ventures, the Partnership Fund for New York City and other undisclosed existing investors. It brings the company\u2019s total raised to $22 million, which Gutzeit says is being put toward growing LeapXpert\u2019s 150-person workforce, expanding into new markets and investing in product development.<\/p>\n

With the cash infusion, LeapXpert also plans to launch a software-as-a-service version of its platform aimed at small- and medium-sized business customers. Currently, LeapXpert comes in only on-premises and self-managed cloud flavors.<\/p>\n

\u201cThe latest round provides us an additional layer of stability and comfort during these times and enables us to maintain and even accelerate our growth trajectory.\u201d<\/p>\n<\/p><\/div>\n

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