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{"id":29519,"date":"2023-04-19T21:55:47","date_gmt":"2023-04-19T21:55:47","guid":{"rendered":"https:\/\/scienceandnerds.com\/2023\/04\/19\/atlassian-brings-an-ai-assistant-to-jira-and-confluence\/"},"modified":"2023-04-19T21:55:50","modified_gmt":"2023-04-19T21:55:50","slug":"atlassian-brings-an-ai-assistant-to-jira-and-confluence","status":"publish","type":"post","link":"https:\/\/scienceandnerds.com\/2023\/04\/19\/atlassian-brings-an-ai-assistant-to-jira-and-confluence\/","title":{"rendered":"Atlassian brings an AI assistant to Jira and Confluence"},"content":{"rendered":"

Source:https:\/\/techcrunch.com\/2023\/04\/19\/atlassian-brings-an-ai-assistant-to-jira-and-confluence\/<\/a><\/br>
\nAtlassian brings an AI assistant to Jira and Confluence<\/br>
\n2023-04-19 21:55:47<\/br><\/p>\n

\n

Atlassian today announced<\/a> the launch of Atlassian Intelligence<\/a>, the company\u2019s AI-driven \u201cvirtual teammate\u201d that leverages the company\u2019s own models in conjunction with OpenAI\u2019s large language models to create custom teamwork graphs and enable features like AI-generated summaries in Confluence and test plans in Jira Software, or rewriting responses to customers in Jira Service Management.<\/p>\n

These new features will only come to Atlassian\u2019s cloud-based offerings. The company doesn\u2019t currently have plans to bring it to its data center editions.<\/p>\n

\"\"<\/a><\/p>\n

Image Credits:<\/strong> Atlassian<\/p>\n<\/div>\n

Every company, it seems, is trying to add ChatGPT-enabled features to its service these days, but few companies have the kind of reach and mindshare as Atlassian, especially with developers. Over the course of the last few years, the company also branched out well beyond its original focus on developers to include IT departments and other teams that interface with developers. This now gives it a rather unique view into how teams collaborate, something it is now also leveraging for this new product.<\/p>\n

Atlassian notes that the AI system also looks at how teams work together in order to create a \u201ccustom teamwork graph showing the types of work being done and the relationship between them.\u201d This data can be enriched with additional content from third-party apps.<\/p>\n

For the most part, though, Atlassian Intelligence provides users with a Chat-GPT like chatbox that\u2019s deeply integrated into the different products and that allows users to reference specific documents. For instance, if you want it to summarize the action items from a recent meeting, you only have to tell it to generate a summary and link the document with the transcript in order for it to generate a list of decisions and action items from this meeting \u2014 and you can do that right inside of Confluence, for example.<\/p>\n

It\u2019ll also happily will draft social media posts about an upcoming product announcement based on the product specs in Confluence.<\/p>\n

\"\"<\/a><\/p>\n

Image Credits:<\/strong> Atlassian<\/p>\n<\/div>\n

Similarly, in Jira Software, developers can use the new AI features to quickly draft test plans based on what it knows about a given operating system or other information in a product\u2019s specs.<\/p>\n

Users of Jira Service Management, though, may be the most likely to save time with Atlassian Intelligence. Here, users can now use a virtual agent to help automate support interactions right from inside Slack and Microsoft Teams. This new agent will be able to pull up answers from existing knowledge base articles for both agents and end users, for example, and it will also quickly summarize previous interactions for newly assigned agents to bring them up to date on a given issue.<\/p>\n

\"\"<\/a><\/p>\n

Image Credits:<\/strong> Atlassian<\/p>\n<\/div>\n

Another nifty feature here is that the new tool can translate natural language queries into the Atlassian\u2019s SQL-like Jira Query Language, opening up this capability to many more users.<\/p>\n

All of these new capabilities are now available in early access. Organizations that want to try them can join a waitlist to get access to them here<\/a>. Following the early access period, some of these features will become paid features over time, but Atlassian specifically notes that the virtual agent for Jira Service Management will be included at no extra cost in its Premium and Enterprise plans.<\/p>\n<\/p><\/div>\n

<\/br><\/br><\/br><\/p>\n

Science, Tech, Technology<\/br>
\n<\/br>
\nSource:
https:\/\/techcrunch.com\/2023\/04\/19\/atlassian-brings-an-ai-assistant-to-jira-and-confluence\/<\/a><\/br><\/br><\/p>\n","protected":false},"excerpt":{"rendered":"

Source:https:\/\/techcrunch.com\/2023\/04\/19\/atlassian-brings-an-ai-assistant-to-jira-and-confluence\/ Atlassian brings an AI assistant to Jira and Confluence 2023-04-19 21:55:47 Atlassian today announced the launch of Atlassian Intelligence, the company\u2019s AI-driven \u201cvirtual teammate\u201d that leverages the company\u2019s own models in conjunction with OpenAI\u2019s large language models to create custom teamwork graphs and enable features like AI-generated summaries in Confluence and test plans in […]<\/p>\n","protected":false},"author":1,"featured_media":29520,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"pagelayer_contact_templates":[],"_pagelayer_content":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[26,17,8],"tags":[],"class_list":["post-29519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-science","category-tech","category-technology"],"yoast_head":"\nAtlassian brings an AI assistant to Jira and Confluence - 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