Uber Eats x Alexa<\/p>\n<\/div>\n

There are a couple of ways Echo owners can receive the order-tracking updates. They can choose the more traditional notification method which changes the Echo\u2019s blue ring light to yellow, which customers can respond to by saying \u201cAlexa, what\u2019s my notification?\u201d This is similar to how Alexa users may check in on their Amazon delivery updates, for example.<\/p>\n

The other option would allow Alexa to actually announce when there\u2019s a status change to the order to either one or all the household Echo devices. This way, the Uber Eats customer doesn\u2019t have to keep checking their phone to see where their order is, as Alexa will announce when the food is ready, when it\u2019s picked up for delivery, and when the driver has arrived at their house.<\/p>\n

Alexa will also announce when something changes with the order, like if it was canceled for some reason.<\/p>\n

Uber worked closely with Amazon on how the feature should work. It decided to make the feature something the user has to enable on each order, rather than something they turn on at the account level. The latter, the company believed, could have risky downsides.<\/p>\n