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{"id":31922,"date":"2023-05-11T22:18:23","date_gmt":"2023-05-11T22:18:23","guid":{"rendered":"https:\/\/scienceandnerds.com\/2023\/05\/11\/medishout-wants-to-bring-amazon-like-efficiency-to-hospital-operations\/"},"modified":"2023-05-11T22:18:24","modified_gmt":"2023-05-11T22:18:24","slug":"medishout-wants-to-bring-amazon-like-efficiency-to-hospital-operations","status":"publish","type":"post","link":"https:\/\/scienceandnerds.com\/2023\/05\/11\/medishout-wants-to-bring-amazon-like-efficiency-to-hospital-operations\/","title":{"rendered":"MediShout wants to bring Amazon-like efficiency to hospital operations"},"content":{"rendered":"

Source:https:\/\/techcrunch.com\/2023\/05\/11\/how-medishout-plans-to-bring-amazon-like-efficiency-to-hospital-operations\/<\/a><\/br>
\nMediShout wants to bring Amazon-like efficiency to hospital operations<\/br>
\n2023-05-11 22:18:23<\/br><\/p>\n

\n

The U.K.\u2019s floundering National Health Service (NHS) is not in the best of shapes by just about any estimation, the victim of chronic underfunding and understaffing<\/a> that has led to excruciatingly long waiting times<\/a> and healthcare professionals striking en masse<\/a>.<\/p>\n

But in the midst of chaos, opportunity often lingers. A growing number of startups are capitalizing on the U.K.\u2019s struggling healthcare system, raising money for platforms that provide access to<\/a> private medical imaging services, or go some way toward solving staffing shortages<\/a>.<\/p>\n

And then there\u2019s MediShout<\/a>, a London-based company that proclaims to be a \u201cone-stop app\u201d for reporting operational deficiencies in hospitals, allowing staff to track status updates and new orders similar to how one might do with their Uber ride or Amazon order.<\/p>\n

Founded by Dr. Ash Kalraiya back in 2013, MediShout unifies all help desks and medical suppliers within a single app. It began as a side-project as Kalraiya continued his role as a full-time orthopaedic surgeon; however, Kalraiya brought in doctor Ali Bahsoun<\/a> as co-founder and chief product officer (CPO) in 2020 to kickstart MediShout as a full-time business. The startup went on to raise \u00a3167,000 ($211,000) in angel funding, before closing a \u00a31 million ($1.25 million) pre-seed round of funding from Episode 1<\/a>\u00a0in September, 2020.<\/p>\n

Kalraiya told TechCrunch that he expects MediShout to be profitable next year, and to spur its next phase of growth it has now raised a further \u00a34.3 million ($5.4 million) in seed funding.<\/p>\n

\"MediShout<\/p>\n

MediShout founders Ash (CEO) and Ali (CPO). Image Credits:<\/strong> MediShout<\/p>\n<\/div>\n

\u2018Like ordering on Amazon\u2019<\/h2>\n

Under the hood, MediShout essentially aggregates suppliers, help desks and operational departments, and seeks to supplant incumbent tools such as faxes, emails, paper forms and help desk software (e.g. ServiceNow).<\/p>\n

\u201cAs a surgeon on the frontline, I witnessed operational problems preventing best patient care daily,\u201d Kalraiya said. \u201cPatient care would routinely be delayed or cancelled due to preventable problems like faulty lightbulbs, broken printers or missing equipment.\u201d<\/p>\n

At a time when healthcare providers are already under significant pressure, equipment failure is an extra burden they really don\u2019t need. For example, a faulty endoscope<\/a> can take up to nine hours<\/a> to fix across multiple different members of staff, due in part to the workflows of multiple department and equipment suppliers. This may involve paperwork, phone calls and countless logistical measures to arrange delivery and collection of the device. And this is all before we even consider unexpected hurdles and bottlenecks.<\/p>\n

\u201cThe big issue is not only does staff time get wasted, but often (medical) procedures get cancelled as communication was too slow and devices don\u2019t get returned fast enough,\u201d Kalraiya said.<\/p>\n

Kalraiya says that in this instance, MediShout can cut the amount of time in half to around 4.5 hours, with all the reports and updates filed digitally through an app and all relevant stakeholders notified automatically.<\/p>\n

\u201cThe supplier sends back messages and status updates in real time which all hospital staff can see,\u201d Kalraiya said. \u201cNo paperwork is required, and staff don\u2019t have to call their supplier to chase up. This process is now like ordering on Amazon, where everything is digitized and data can be viewed in real time.\u201d<\/p>\n

\"Medishout<\/p>\n

MediShout app. Image Credits:<\/strong> MediShout<\/p>\n<\/div>\n

The main problem that MediShout is looking to solve is that hospitals typically use hundreds of different systems from different suppliers, each with very different processes and approaches to communication \u2014 this spans facilities, porters, equipment, sterile services, IT, HR and more.<\/p>\n

\u201cThis makes healthcare ecosystems extremely complex and difficult for staff to navigate, so they can\u2019t provide efficient care to patients,\u201d Kalraiya said. \u201cWe solve this issue by providing the world\u2019s first app which unifies all helpdesks, supplier and operational departments.\u201d<\/p>\n

MediShout\u2019s biggest customers are medical device and facilities management companies, which pay MediShout via a monthly subscription to plug into its platform, which then digitizes and bridges their services for hospitals, most of which are part of the NHS.<\/p>\n

\u201cOne supplier is currently scaling us to more than 100 hospitals in the U.K. and abroad,\u201d Kalraiya said. \u201cWe do also sell directly to hospitals, in particular the NHS.\u201d<\/p>\n

Kalraiya also said that it has some AI work currently in its R&D phase, which \u2014 when commercialized \u2014 could help predict when future issues may occur. For this, the company can look at, say, all the medical equipment data from hospitals, including details on equipment that has broken over the past 15 years.<\/p>\n

\u201cBased on usage and repair frequency we started to predict when equipment like ECG (electrocardiography) machines were likely to break down,\u201d Kalraiya said. \u201cYou can then do planned maintenance to prevent breakdowns <\/span>occurring.\u201d<\/span><\/p>\n

MediShout, which has 22 employees today,\u00a0is currently operational in the U.K. and Ireland, though with its fresh cash injection it\u2019s looking to expand further afield into mainland Europe.<\/p>\n

\u201cI\u2019ve worked as a surgeon in many countries, and these [operational] problems exist everywhere,\u201d Kalraiya added.<\/p>\n

MediShoud\u2019s seed round was led by Nickleby Capital, with participation from KHP Ventures, Episode1 and several individuals from Atomico\u2019s Angels program<\/a>.<\/p>\n<\/p><\/div>\n

<\/br><\/br><\/br><\/p>\n

Science, Tech, Technology<\/br>
\n<\/br>
\nSource:
https:\/\/techcrunch.com\/2023\/05\/11\/how-medishout-plans-to-bring-amazon-like-efficiency-to-hospital-operations\/<\/a><\/br><\/br><\/p>\n","protected":false},"excerpt":{"rendered":"

Source:https:\/\/techcrunch.com\/2023\/05\/11\/how-medishout-plans-to-bring-amazon-like-efficiency-to-hospital-operations\/ MediShout wants to bring Amazon-like efficiency to hospital operations 2023-05-11 22:18:23 The U.K.\u2019s floundering National Health Service (NHS) is not in the best of shapes by just about any estimation, the victim of chronic underfunding and understaffing that has led to excruciatingly long waiting times and healthcare professionals striking en masse. But in the […]<\/p>\n","protected":false},"author":1,"featured_media":31923,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"pagelayer_contact_templates":[],"_pagelayer_content":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[26,17,8],"tags":[],"class_list":["post-31922","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-science","category-tech","category-technology"],"yoast_head":"\nMediShout wants to bring Amazon-like efficiency to hospital operations - Science and Nerds<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scienceandnerds.com\/2023\/05\/11\/medishout-wants-to-bring-amazon-like-efficiency-to-hospital-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MediShout wants to bring Amazon-like efficiency to hospital operations - Science and Nerds\" \/>\n<meta property=\"og:description\" content=\"Source:https:\/\/techcrunch.com\/2023\/05\/11\/how-medishout-plans-to-bring-amazon-like-efficiency-to-hospital-operations\/ MediShout wants to bring Amazon-like efficiency to hospital operations 2023-05-11 22:18:23 The U.K.\u2019s floundering National Health Service (NHS) is not in the best of shapes by just about any estimation, the victim of chronic underfunding and understaffing that has led to excruciatingly long waiting times and healthcare professionals striking en masse. 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