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{"id":9499,"date":"2022-07-08T15:11:43","date_gmt":"2022-07-08T15:11:43","guid":{"rendered":"https:\/\/scienceandnerds.com\/2022\/07\/08\/a-major-rogers-outage-is-affecting-911-calls-and-internet-access-in-parts-of-canada\/"},"modified":"2022-07-08T15:11:44","modified_gmt":"2022-07-08T15:11:44","slug":"a-major-rogers-outage-is-affecting-911-calls-and-internet-access-in-parts-of-canada","status":"publish","type":"post","link":"https:\/\/scienceandnerds.com\/2022\/07\/08\/a-major-rogers-outage-is-affecting-911-calls-and-internet-access-in-parts-of-canada\/","title":{"rendered":"A major Rogers outage is affecting 911 calls and internet access in parts of Canada"},"content":{"rendered":"

Source: https:\/\/www.theverge.com\/2022\/7\/8\/23199945\/rogers-down-outage-internet-issues911-canada<\/a>
\n
<\/br><\/code><\/p>\n

\n

Rogers has acknowledged a major outage in parts of Canada this morning, affecting cellular and internet connectivity. Downdetector<\/a> has thousands of reports of issues with Rogers, and problems seem to have started at around 5AM ET. Another third-party service tracker<\/a> is reporting Rogers outages across Toronto, Ottawa, and Montreal. <\/p>\n

Rogers has not shared any specifics about the issue or its cause but addressed the outage in a tweet<\/a> from its official support account just before 9AM ET, saying \u201cWe are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share.\u201d<\/p>\n

\n
\n

We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share.<\/p>\n

\u2014 RogersHelps (@RogersHelps) July 8, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n

Toronto police tweeted that some people in the city have been experiencing connection issues calling 911 this morning. \u201cThe Rogers Network is experiencing some technical difficulties,\u201d says the Toronto Police Operations Twitter account. \u201cWe are working to resolve these issues.\u201d In a follow-up tweet<\/a>, the police confirmed their 911 center is operational and advised anyone who has to call to stay on the line if they connect and to retry calls if they don\u2019t.<\/p>\n

A report by CBC News<\/a> noted Rogers subsidiary Fido is having problems, too, as well as third-party customers like TekSavvy, which tweeted<\/a> that its customer support phone lines are out. The article says problems have affected card payment processing and ATMs across Canada. A CBC radio station in Kitchener, Ontario, is also offline, and some telephone services<\/a> for Ottawa\u2019s transit agency have been knocked out.<\/p>\n

On Twitter, the Bank of Montreal told customers<\/a> the Rogers outage is \u201caffecting all financial institutions, and causing interruptions in Interac services, BMO\u2019s toll free numbers and the processing of transactions.\u201d<\/p>\n

\n
\n

ADVISORY:
City of Toronto
– The Rogers Network is experiencing some technical difficulties
– Some people will have trouble connecting
– There are some connection problems calling 9-1-1
– We are working to resolve these issues
^dh<\/p>\n

\u2014 Toronto Police Operations (@TPSOperations) July 8, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n

Large areas of Canada are affected by the major ongoing outage; however, it\u2019s still unclear exactly which areas are up or down. Internet network disruption tracker NetBlocks shared real-time data<\/a> showing Canada\u2019s national connectivity dropping to 75 percent normal levels.<\/p>\n

\n
\n

\u26a0\ufe0f Confirmed: A major internet outage has been registered across #Canada<\/a>; real-time network data show national connectivity down to 75% of ordinary levels; incident impacts network operator Rogers and other ISPs, with telephony and emergency calls reported unavailable by many pic.twitter.com\/aJhksefYC1<\/a><\/p>\n

\u2014 NetBlocks (@netblocks) July 8, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n

Update July 8th, 9:05AM ET:<\/strong><\/em> Added information from NetBlocks and @RogersHelps.<\/em><\/p>\n

Update July 8th, 9:52AM ET:<\/strong><\/em> Added Bank of Montreal information.<\/em><\/p>\n<\/div>\n


<\/br><\/code><\/p>\n

Source: https:\/\/www.theverge.com\/2022\/7\/8\/23199945\/rogers-down-outage-internet-issues911-canada<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Source: Rogers has acknowledged a major outage in parts of Canada this morning, affecting cellular and internet connectivity. Downdetector has thousands of reports of issues with Rogers, and problems seem to have started at around 5AM ET. Another third-party service tracker is reporting Rogers outages across Toronto, Ottawa, and Montreal. 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