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action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home4/scienrds/scienceandnerds/wp-includes/functions.php on line 6114Source: https:\/\/www.theverge.com\/2022\/7\/9\/23201678\/rogers-communications-restores-service-vast-majority-customers-widespread-outage<\/a> Canadian telecom giant Rogers Communications says it has restored connectivity to the \u201cvast majority\u201d of customers following a major outage that took down its internet, mobile, and home phone services<\/a> on Friday. In an update posted to Twitter<\/a> on Saturday morning, Rogers explained that some customers \u201cmay experience a delay in regaining full service\u201d as it works to get everyone back online.<\/p>\n Tony Staffieri, the president and CEO of Rogers, wrote a message to customers<\/a> Saturday afternoon, announcing that services \u201chave been restored\u201d and that its network and systems \u201care close to fully operational.\u201d Staffieri attributes the outage to a \u201cnetwork system failure following a maintenance update\u201d that caused an issue with the company\u2019s routers.<\/p>\n \u201cWe disconnected the specific equipment and redirected traffic, which allowed our network and services to come back online over time as we managed traffic volumes returning to normal levels,\u201d Staffieri adds.<\/p>\n Following our previous updates, we have now restored services for the vast majority of our customers and our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible. pic.twitter.com\/IobL7Dze6i<\/a><\/p>\n \u2014 RogersHelps (@RogersHelps) July 9, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n This appears to confirm speculation from the experts at Cloudflare<\/a>, a company that specializes in content delivery and DDoS mitigation. At the time of the outage, they believed that it may have been caused by an issue with the Border Gateway Protocol (BGP)<\/a>, a system that controls the flow of traffic on the internet. BGP also played a role<\/a> in an outage that brought down Facebook\u2019s services last year<\/a>.<\/p>\n The outage began as early as Friday at 5AM ET, lingering throughout the entirety of the day and well into the evening. At the time of the outage, internet disruption tracker NetBlocks found<\/a> that it brought down about a quarter of Canada\u2019s connectivity.<\/p>\n According to CBC<\/a>, Rogers has about 9 million mobile customers and provides cable and internet to nearly 3 million people. In addition to affecting customers of Rogers\u2019 mobile subsidiaries, Fido and Chatr, it also unplugged a range of essential services throughout the country, interfering with 911 calls<\/a>, debit card transactions<\/a>, ATMs, and government agencies including Canada\u2019s passport offices<\/a> and Revenue Agency<\/a>.<\/p>\n \u2139\ufe0f Update: Metrics show internet service is being gradually restored in #Canada<\/a> after an outage at operator Rogers that knocked out a quarter of the country’s observable connectivity.<\/p>\n The crippling incident has raised questions over the centralisation of critical infrastructure. pic.twitter.com\/rJMT25e4mX<\/a><\/p>\n \u2014 NetBlocks (@netblocks) July 9, 2022<\/a>\n<\/p><\/blockquote>\n<\/div>\n<\/div>\n A chart shared by NetBlocks<\/a>, which shows real-time internet traffic data in Canada, indicates that Rogers started to restore connectivity around 12AM ET Saturday morning. Internet traffic data from Cloudflare<\/a> exhibits a similar pattern, with internet traffic beginning to pick up again at midnight and rising to nearly normal levels.<\/p>\n Interac, one of the banking networks affected by the outage, has stated that its services<\/a> are once again available. The company powers a large number of debit cards, ATMs, and electronic fund transfers throughout Canada, a service Interac recently announced reached over one billion transactions<\/a>. Interac says it plans on \u201cadding a supplier\u201d to strengthen its \u201cexisting network redundancy\u201d to help prevent its services from going offline in case of another outage.<\/p>\n
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